Anger Management Institute Blog

Deal With Person’s Feelings First

An angry person needs to have the issue AND their feelings addressed in order to start interacting constructively. The angrier the person, the more important it is to acknowledge their anger through the use of empathy statements and listening responses FIRST, before moving on to the issue. Problem solving with angry people often results in wasted time unless they are ready to participate calmly.

Begin To Defuse Early

Angry and frustrated people usually indicate their mood prior to opening their mouths and beginning a hostile attack. One way to address or pre-empt the attack is to begin the defusing process before the other person gets on an abusive rant. For example, in the dialogue with Mary and Peter, Mary might have noticed Peter standing in her doorway looking rather irate and angry, and spoken first using an empathy type response like: “Hi, Peter, you look like you are really upset with something. What’s up?” Something as simple as that might have made a huge difference in setting a more respectful tone for the interaction.

Be Assertive, Not Manipulative, Passive or Aggressive

You have a right to take action, or impose consequences in situations where someone has stepped over the line in their comments or behaviors. In fact, if you don’t speak up for yourself in these situations bully-type people will perceive you as an acceptable victim for their poor behavior. When using assertive type statements or setting up consequences, do not dwell on the way the person is communicating any more than necessary. Make your statement, then refocus the conversation back to the issue. With respect to Mary and Peter this is one way Mary might have responded. Read the rest of this article on Conflict911.com by Bacal & Associates..

Lynette J. Hoy, NCC, LCPC, CAMS-V
CounselCare Connection, P.C. – Anger Management Institute
1200 Harger Road, Suite 602 – Oak Brook, IL 60523
630-368-1880

Many leaders and professionals have asked why they should take the Anger Management Institute (AMI) training programs and workshops to become certified in order to teach and treat those with anger control problems.
Here are the reasons to consider:
AMI provides evidence-based programs and teaches empirically supported anger management strategies;
AMI is approved and endorsed by the National Anger Management Association (NAMA) — the leading and largest International credentialing organization for professionals/leaders in the anger management field;
AMI provides continuing education units and is an approved provider for NBCC, NASW, IAODAPCA, NAMA CEs/CEUs;
Leaders/professionals completing the AMI training programs (workshops, online, home-study) qualify for the nationally recognized NAMA designation: Certified Anger Management Specialist-I or II (CAMS-I; CAMS-II).

The presenters are highly credentialed in the field of anger management: Lynette Hoy, NCC, LCPC, CAMS-V (author, facilitator, counselor), and Steve Yeschek, LCSW, CAMS-IV (group facilitator, counselor and coach) have presented on-going workshops, groups and classes since 2004. Lynette and Steve have been credentialed by NAMA as Certified Anger Management Specialist-IV or V (CAMS-IV, CAMS-V) and are Diplomates, Supervisors and Consultants with NAMA. Lynette and Steve present the Anger Management Trainer-Specialist workshops which are offered throughout the year in the Midwest and in Texas and provide CEs/CEUs for leaders and professionals.
Seigel Bartley, PhD, LPC-S, CAMS-V  and Joe Cook, PhD, LPC-S, CAMS-IV are designated by NAMA as CAMS–V or IV, Diplomates, Supervisors and Consultants. Dr. Bartley and Dr. Cook are professors in the counseling program at the Dallas Baptist University.

Certificate Programs, Courses and Class benefits: Approved and endorsed program by National Anger Management Association (NAMA) – qualifying trainers as Certified Anger Management Specialist-I or II. Approved by NAMA as a primary CEU provider. #102
Approved by National Board of Certified Counselors for 12 Ces for LPCs, LCPCs: # 6577.
Approved by National Association of Social Workers for 12 CEUs for LSWs, LCSWs: #886526264.  Approved by NAADAC (association for addictions professionals) for 12 CEUs.
Approved by IAODAPCA for 13 CEUs – program # 12978: Counselor II, Prevention II, Assessor II, MISA I or II, CCJP II, PCGC II, CAAP II, CRSS I or II, MAATP II, CFPP II, CADC, CRADC, CSADC, CAADC.
Approved by Ohio Counselor, Social Worker & Marriage & Family Therapist Board for 12 CPEs: Provider #MCST081107.
Approval nationally by courts and judges for court-mandated cases since 2005. Approved by Cook County District Court and other Chicago-land area courts for court mandated clients. Listed on the National Anger Management Association directory.

Here are some of the options available for Anger Management Institute training certification:

Live Illinois Training Workshops: will be offered March 22-23, 2018 at Lewis University campus — Oak Brook, IL. Obtain the National Anger Management Association (NAMA) Certification as an Anger Management Specialist I or II at these Certification Workshops. Includes CEUs, workshops, Training binder, Leader’s guide and assessment tools! (NAMA membership fee not included). Read more here!

Live Texas Training Workshops: To be Offered March, 2018 in Plano, TX.  You can obtain the NAMA certification as an Anger Management Specialist I or II. Includes NBCC, NAADAC, NAMA and Texas State Board CEs/CEUs, workshops, Training binder, Leader’s guide and assessment tools! (NAMA membership fee not included). Read more here!

Online and DVD Home-study Training Programs:
Obtain certification as an Anger Management Specialist-1 or II by taking the Online Trainer-Specialist Certification Course with video (fastest way) approved for 12 NBCC and IAODAPCA CEs/CEUs or order the DVD home-study program! Our DVD program is now approved for 15 NBCC CEs and 12 IAODAPCA CEUs.

Dr. Pfeiffer, President of NAMA and Growth Central writes: “Certification by and membership with NAMA offers numerous benefits including: Nationally recognized Anger Management Specialist Certification – this means that you are recognized as having nationally standardized credentials to help you become a local community leader in the field of Anger Management. When you qualify by finishing an endorsed program by the Anger Management Institute and apply for Specialist Certification you automatically become a Member of NAMA.
Listing in the very popular online NAMA Member & Specialist Directory for referrals and credential check. The NAMA website provides you with an electronic Internet link to your professional community. Through the online Directory it also allows the general public access to search for anger management specialists in their vicinity and for courts, businesses, others needing to refer people to anger management programs. The Directory allows members to check and edit their own listing.
Opportunities to network with the top Anger Management professionals and experts in the field.
Support NAMA’s continuing efforts with legislative advocacy, marketing, and research to sustain all our Anger Management Programs.